Lentz True Value Hardware

We love this store . Excellent customer service . Awesome pocket knife selection .

Amazing genuine service! The young man was highly knowledgeable about what I needed without any fluff. Such a refreshing thing to see real and genuine people and not a bunch of fake smiles and pretend ‘niceness’. Will definitely be back! And super impressed with his reminder for me to wear my mask! Keeping Victoria safe! 👏🏽👏🏽👏🏽

Will never go back. I can’t tell you how many times I’ve been to this store since I was a kid. I prefer to support small companies. More than 20 years I’ve been going there. Today the young man that works the front barked at me in a very disrespectful manor that I needed to wear a mask. COVID aside, this young man has no right to talk to anyone this way and I’m sad to say that won’t ever step foot back in that store solely because of his behavior. This is not the first rotten encounter I’ve had here with this young man. Terrible attitude towards the customers. Worst part is, the managers in the store allow this young man to continue his poor behavior even after witnessing it first hand!!! Lost my whole family and I as long time customers. Hope its worth it!!

I spent about 5 minutes roaming before I could get some help. I wasn't greeted at the door. It is a shame when smaller businesses offer less customer service than big box. Recommend you change a few things True Value.

It's a really cool classic hardware store with a knowledgeable staff, and hard to find items. I found leather seals there, and probably the best price on nails and screws by the pound.