Lexington Blue Ohio

For the second time in 7 months, we are unable to reach anyone at any of their offices regarding our roof replacement that we paid for in September. We have been promised we are 3-4 weeks out multiple times, but each time that is instead followed by 7-8 weeks of complete silence, unreturned calls, full voicemail boxes and frustration. At this point, we just want our money back - it’s clear we’re never getting a roof.

We had this company come knocking on our door last year the week of 4th of July. Told it would only take 4 to 6 weeks. It only took our insurance company 1 week to get the full check, and we paid for the roof, gutters downspouts and suffice less then a week later. Then we waited. Keep being told soon. Excuse after Excuse. No one ordered the materials. They had to fire the whole crew. There's someone else ahead of us. We called multiple times, leaving voice mails that weren't answered. Went up to their office several times. Just to be told to wait for someone to call us. Then they sent up a manager from the Kentucky office to the ohio office, who we did get to speak with. And he put us on the books to have our roof done within 2 weeks. So our roof was finally put on in Oct 2024. Day of the

A big thanks to Matt!!! Lexington Blue did a outstanding job on my roof. Very professional and friendly. Chris and Damion did the set up all around my house securing all my landscape and the clean up was perfect as it was when they came.The crew did a beautiful job on my roof. Very pleased with the outcome. Would recommend this company l100 percent!!

Beware! Do not do business with Lexington Blue! I have had nothing but problems with this Company. My home experienced storm damage the end of February 2024. I contacted Lexington Blue to get a free inspection as we had roof, siding and interior damage. They sent out Garrett. We also filed a claim with our homeowners insurance and they sent an adjustor to meet with Garrett at the time of the inspection. Within a few days, our Insurance approved a claim and sent over an estimate to Lexington Blue for a new roof, gutters, siding, and interior repairs amounting to almost $32000. Lexington Blue agreed to that estimate and we signed a contract with them in April 2024. We were told at that time that they could do ALL the estimated work, including the interior repairs, as well as replacing the s

I hired Lexington Blue in April 2024 to repair my roof and siding. It has been nothing but a complete nightmare from the beginning. I have been lied to, strung along and completely ignored. It has been 8 months (it is now mid November) and I have called multiple times a week trying to get a timeline or any answers as to when they will be out to repair my gutters and siding. They got the big insurance check and have been unresponsive and have not delivered on their word one time since. They first told me my siding was ordered (a lie) and would be out multiple different times. I waited and crews never showed up (on more than one occasion ). They have had me choose different colors three times due to colors being “out of stock”. I would STRONGLY advise ANYONE against using this company. When