Lilley Air Conditioning Inc

My husband said James gave us the best air conditioning checkup we have had in the 4 yrs we' ve been here. After he was done, he explained what he had done to prevent any problems with moisture. We were impressed ! Great job! Also it was HOT & on top of that, poor James got into some fire ants ! Just wanted you to know you have a good employee!

HVAC new installed failed beyond repair withing 3 years. Meter pole cracking due to poor wood quality. Need to do better. It passed inspection , that is about it. Coleman heat pump. Quality of work and price is good but quality of materials needs to improve. I could have done a better job myself just by choosing better quality AC and pole not full on knots. Cost another 10 dollars for a high quality pole rather that to RE-DO the job.

Lilley A/C installed my A/C Heat unit for my new mobile home in 2016. They have always been very professional, both Jill's in the office and the service techs. The techs always explained what they were doing and why. March 25, 2021 I called them to ask about enclosing between the unit & the house because I was having a rodent issue and was told by several pest control that this needed to be done. Friday April 2 , 2021 they sent a tech out to check what needed to be done. My pest control guy ( Chad-Emerald Spray Services. LLC) was here at the same time and they talked about what needed to be done. It was great seeing these two professionals work together to solve my problem. A/C tech gave me and estimate. Said they had to make the part they needed in their sheet metal shop and would be back

Had a service call on Friday to figure out why my air handler was leaking. I asked him for a quote for the repair of the coils and quote of a full replacement system. I didn’t hear anything Monday morning so figured around 11 I would call and ask. The repair is needed so it stops leaking and damaging my floors so I was kind of desperate to get moving. When I called and talked to the office lady, she seemed really dismissive and just wanting to get off the phone. She explained to me how the quote process works. Wonderful so I ask what a good time line would be for me to get the quote and she laughs and goes um did the phone cut out, I just told you. Okay rude, I told her no the phone didn’t cut out and I heard her explain how the process works but I was looking for a timeline of when I woul

I only called them because their name was on the thermostat; however, I’d rather use someone else. The man came out and my AC was frozen, he couldn’t do anything; $85. Came back the next day, only to charge me $50/hr more dollars for labor at $70 for one pound of Freon. He wasn’t here but 30 minutes. $205 for that!!! Never again!!