Little Heroes Cooling & Heating

I recently had HVAC work done at my home and wanted to share my experience. Project Specialist Marty was knowledgeable and guided me through the process. Service Tech David was prompt and professional, ensuring everything was functioning correctly. The installation was carried out by Daniel, who worked diligently to get the job done properly. Overall, this has been one of the better services I’ve received through my home warranty. I appreciate their efforts and would recommend them for HVAC needs.

Made a service request a lil over a month ago. Paid my hundred dollar ded. Guy comes out, looks a furnace, gave me a update and then look at ac and tried to sell me a new one. I told him no and haven't seen or heard from him since. They WILL not answer phone calls. Worst company!

As a retired HVAC contractor, I can unfortunately no longer service my own system, so I reached out to Little Hero’s for assistance. I was impressed with the professionalism of the service call. The technician, David, demonstrated honesty and integrity throughout the process, providing only the necessary services without any upselling. The efficiency of the work was commendable, and I appreciate their straightforward approach. I would recommend Little Hero’s for anyone in need of HVAC services.

After reading a few other reviews, I see that my experience with this company is not out of the ordinary. If I’d like to use my home warranty on AC repairs (AHS), I am forced to use this.. “contractor”.. they are incapable of answering the phone for customers, have terrible punctuality, and do not seem very knowledgeable on the products they are servicing - overall very unprofessional. This is my third time using Little Heroes since March ‘25 and I am yet to have a pleasant experience. I am currently waiting for them to schedule a dispatch to my house, at the time of writing this it has been 16 days since my service request with 25+ attempted phone calls to their office. They will not even respond to the warranty company that contracts them out. If possible, avoid this company.

Got stuck with them thru American home shield. What a waste of time. Been 6 weeks no heat. After a couple weeks of waiting for a part They wanted to come out on a day we weren't here but you cant ask them to reschedule you have to call AHS. Then hours of wait time with them. They can't change it with out contacting heros, well just try that! Open 10-2 but nobody answeres. Leave a message a text and email. No response. Contact AHS. They can't change it untill they speak to heros. Earlier this week they text and say they have a person in the neighborhood, so I change my plans wait all day and no show no call. It's a vicious loop. Thes folks won't show up or call back and AHS won't do anything different untill these folks call someone back. If anything at all choose someone else! Even home