Lloyd Home Service

Lloyd Home Service was a lifesaver. We’d been having drain issues all week in our only bathroom, and they were able to reschedule us twice and get Ross out within hours. The main issue was fixed with a new toilet installation as well, and Ross also gave us helpful advice on how to save money on the remaining repairs. Ross and his partner were friendly, communicative, and took the time to explain everything clearly. Highly recommend.

I do not normally post reviews, but I believe I got ripped off. I was having trouble with my boiler, called Lloyds because it was winter and they were the only ones who could come out quickly. They were here for about 3 hours, replaced some parts and charged me $3,300. A few days later I asked them for a list of parts they replaced, went online, and added up the cost of the parts and it came to about $600. so they charged me about $2,700 for 3 hours of labor. I sent them an email about this and they gave me a long winded answer about how they have a formula for determining their prices, and they have a lot of costs like insurance and overhead they have to cover, which attempted to justify $2,700 for 3 hours of work. this was a standard document they provide to people who compla

Ross and Ella were top notch. Ross has done a few other jobs for us and he is always friendly and professional. And Ella is learning both the skills and attitude that will make her a success.

Ray with Lloyds was phenomenal. We had a significant plumbing emergency and Lloyd’s was one of the few companies we called and actually was able to talk with someone on the phone. We explained the dire situation and within an hour or so Ray was at our door. He did fantastic work and was also insightful for some of our other plumbing questions. I was so thankful for Lloyds and for Ray specifically.

Grady was lovely and came to my house promptly and understood what I needed. He was very knowledgeable and professional. The only think I didn't care for what the company policy put pressure such that I had to make a very expensive decision quickly, which in the end I had to cancel. They did refund my deposit. However, I am working out removing a membership deal which I don't really need but had to sign up for. I didn't receive specific details on the program and it was not separated from the job which we ultimately did not do. Customer service has been helpful, (though it took a bit to get through to a human). I am still waiting on information on cancelling the membership.