Local Roots AC and Plumbing LLC

This company is really great! Never heard of them before, but got some personal recommendations & wanted to try them (since my previous, big name companies were major disappointments). No upselling (which I REALLY appreciated) and wonderful work, in both plumbing (Matthew) and HVAC (Ideal) repairs. Both techs knew what they were doing and had my best interests in mind. They made sure I was happy and satisfied with the work. I also appreciated the communications I received with the home office - in both scheduling and follow up. I would definitely recommend this company to anyone, especially the two techs I worked with.

Just had a great experience with Nolan and Local Roots AC and Plumbing. This is a family business with an evident focus on quality and integrity. I had been a committed customer to Hays since we had moved to this neighborhood in 2015. I was upset to learn that their business was sold and have had a number of interactions with other companies which were not of the quality I had become used to. I am delighted that the Hays have opened this new company and I will return as a loyal customer after my outstanding experience with Nolan today. He is skilled, polite, and seems honest. Plus, my dog loved him! (very rare for her). It makes life a little easier when I can worry about more important things than getting fleeced by AC companies.

I turned my AC on because it got hot for the first time in a while and no cold air came out so I looked around for a good service that would be able to get me up and running fast without a bunch of games and high pressure tactics. I saw these guys and their great reviews and decided to give them a shot. I was not disappointed. The technician, Ideal, came out, quickly diagnosed the problem and made it his mission to get me back in action. I highly recommend this service to anyone. Five stars!

Local roots exceeded my expectations! Professional, courteous, no long window times, prompt, talked me through the whole process. Dave Holland was great! Talked me through and explained everything. He made sure I understood what I needed. Didn’t pressure me. I will definitely be calling Local Root again! Thank you Dave for giving great service! We appreciate you !

Local roots has been nothing but great in our experience. We had them install a new AC last June and just had our AC Tune Up last week. Noah was amazing, knowledgeable, and wanted to make sure we had everything taken care of. He wasn’t pushing in talking about their VIP packages and handled everything professionally. We live in the boonies so I appreciate them making the drive out to us to take care of our AC. Thank you Local Roots! Keep up the great work!