Lochridge-Priest Inc.

I needed someone to come out and look at our unit, and they were able to come within a few hours. The technician, Wesley, was very courteous and thorough in his explanations. He was able to take care of our unit and give recommendations based on what he saw in his inspection, and he did not give us a "hard sell". When he needed to go outside, he'd put on these little disposable "booties" before coming back in to protect our floors from anything that might get tracked in. He worked quickly and efficiently, and everything has been in great shape since. He also was able to answer questions I had without being condescending. When I need assistance with our HVAC unit, I'll be contacting them again.

Wes was most efficient and very polite! Found the problem and got it taken care of. He was kind enough to take some extra time to explain the thermostat to me cause I was a bit confused about it. Wes is welcomed back to our home any time. Thank you!

Wesley Rhodes stayed with us all night working to get our AC running! And I mean ALL NIGHT. He didn’t leave until 5 am! I was able to sleep, knowing that he and my husband had everything under control. It blows my mind that anyone would have that kind dedication and commitment to good service, to work well past normal hours, forgoing sleep himself so that we could make it in time to work the next day...but Wesley proves it’s possible. EXCELLENT SERVICE.

Wesley did a great job servicing units for winter. He was professional, respectful, knowledgeable, efficient and cleaned up anywhere he went. Before leaving, Wesley made sure there was clarity on what he’d done and that all questions were answered.

I really appreciate the wonderful job Lochridge Priest Waco did on my heating and air conditioning install. From the beginning with JD and his presentation on my unit through the install with Kenneth and Caleb and the sanitation with Rudy everything was top notch. I could not ask for a better crew if I had chosen them myself. Great employees!