Lone Oak Irrigation

Very happy with Lone Oak. This is my third summer in my house. They installed the system here so I continued with them. They show up on time. When something has needed to be fixed, they've done it reasonably priced. Especially true when the entire back of the system was destroyed by the company who installed my fence. Edit: Now my 9th summer. Lone Oak has still been great. Turn-on/blow-out prices have increased but still well worth it. When the city did backflow inspections, I had zero issues. My system had been installed properly and I didn't have to do anything. This spring, my front zone didn't work when they came to turn on the system. They were back today. I came home to huge holes in my front yard. The roots of the maple tree in the boulevard had pinched off the lines. They bypass

I've been using Lone Oak for two years now. The previous home owners used them and despite our area being a little further out then they'd like, they still came out and serviced our home for 2 years. I got a letter in the mail and follow up communication from them about no longer servicing the Blaine area (which I expected sooner or later) and they even referred me to someone who did that the recommended. We have 9 zones with 45 sprinkler heads. Not only was it way out of their way, but they took the time to check every single one on each visit.

I had been a satisfied customer of Lone Oak for many years at two different houses but that changed in fall of 2017 when they missed an appointment for my system blow out and left be hanging for the winter. They chose the date and time for the blow out but after my scheduled time had passed they called me and said they weren’t going to make it. I asked what day and time they would like to reschedule for and I was told they were just too busy to be able to service my system that fall. No apology or anything. I had to scramble to find somebody else to do it. If this is how they treat a loyal customer then I don’t want anything to do with this company.

We moved into a new house and they started up our irrigation system. They were on time, took time to explain the system, and make recommendations on how to efficiently use the system. The gentleman that helped us really takes pride in his work and spent time chatting with my son towards the end of the service. The price for the start up was very reasonable given all they do. I would highly recommend them!

We bought a home last August the company sent a guy out to check backflow without asking us or without calling us to set something up. My wife called and said there was some guy messing with our sprinkler system I told her to go out and ask who he was. He says that his boss sent him out to do the work that we never asked for. Now into 2018 (8months later) they are extorting me to pay a bill for work I never asked for or gave authorization to do. When I called and spoke to Bob B he argued with me and said fine don't pay it. Now they are trying to extort me again by telling me I have to pay the bill. I'm not paying a bill that I never asked for nor never signed any paper work had no idea who the guy was or what he was doing real professional I would not recommend or use this company ever y