Lonestar Appliance Repair

I reached out to this company they were very timely to get out to me for a quote quick to take a deposit for the cook top that they had to order. Time passes the cook top comes in broken I was offered a refund on my deposit and told to go look for one. I agreed I asked for my deposit to be refunded found a stove top same day and ended up installing my self when they took forever to order. This is not where this ends I was told my deposit would hit the account 7-10 business days it was the holidays around thanksgiving. I gave the benefit of the doubt and still no deposit back after no help or calls on updates I knew they were done with me so here I am writing this review still no deposit back when I keep being told it is pending, it should not take more than a full month to still not ha

Absolute garbage. Called and scheduled on a Friday for Tuesday service call. Tuesday rolls around and I confirm the 10AM-2PM window, dispatch confirms I am good to go and address is correct. Magically at 230PM I call asking where the technician is at and dispatch tells me "he couldn't find your address so he didn't come by, can we reschedule?" Absolute joke. If you can't work a GPS after confirming the correct address 3 times, how can you possibly fix a fridge? DO NOT USE, WASTE OF TIME!!!!

STAY AWAY FROM THIS COMPANY..The technician was great. Very professional. For my washer all Ii needed was a hose re-attached and I was over charged. Charged me $226. They said they gave me a discount but that is price gouging and will not be referring any family or friends.

I had a perfect experience with Lonestar Appliance. They were extremely professional, easy to book with, on time, and Manny was nothing but a professional. He was helpful, walked me through the issues we were having, and extremely timely with his repair!! Highly recommend!

My washer wasn’t pumping water out, and Chris was our service technician. He clearly explained the issue, replaced the pump, and got everything working perfectly again. Chris provided EXCELLENT service — professional, knowledgeable, and courteous. Thank you so much!