Lot on D Street (Propark)

My group's experience with this lot was terrible and I do not recommend it. We had booked parking for three days for about 100 dollars, and admittedly there were no problems on the first day, other than maybe the scanner and the gate having a little trouble, but we were able to get in and out of the lot just fine. On the second day however, we arrived at the lot and the gate was covered up so our car couldnt even get through. We were confused and had to go FIND somebody to explain why we couldnt go in (nobody was at the scanner actually watching the lot, and the guy we found was just milling about outside) we asked him what the issue was, and he said that the parking lot was full and that we had to call spothero and get a refund and go park in the street. Not only was he being rude by te

Do not park here unless you want to lose money. They still do not know how to handle over-selling a parking lot. I booked this parking lot for 3 days spending 115$, Which is a really good price. The first day went well we got in with no issues. The second day however was not as lucky. When I got there the lot was blocked off. There was someone who worked for the lot that was there, when I talked to him he said the lot was full and there were still reservations that were going to come in. I let him know that I booked it on spot hero for a 3 day span meaning I could come back and park, he said he can't let me in and "call the company for a refund". Called the number on the parking lot toll, pretty sure it was the same guy that I already talked to and he just said the same thing, That I coul

I would highly recommend parking literally anywhere else after the horrible experience our group has had with this parking lot and its inadequate staff. We paid over $100 to reserve a spot here for ~3 days, only to come back on the second day and be completely blocked from even being able to enter the lot. There was one staff member roaming the outside who approached us to very curtly tell us to leave and “Go park in the street” (Something that would be hard to find and be VERY expensive as we had already dropped over $100 to park in this lot) Without any modicum of proper customer service etiquette (or basic human courtesy at that). I’d also like to add that we saw various open spots in the lot, and the only explanation that they offered us was that they were already ‘reserved.’ I cannot

I wouldn't park here if I didn't get discounted parking for work. I've frequently had to call for support because their gate meters sometimes don't work. So roll the dice on whether you want to park here and have difficulty entering and exiting for a comparable expense to other lots in the area.

The valet had a low-speed impact with another vehicle while parking my truck. The front bumper was damaged. The valet gave me a phone number for Ali Elhasany, the pro park manager, but Mr Elhasany is not returning calls to my insurer who has been trying to reach him for three weeks.