Lowe's Home Improvement

Five Stars – Excellent Service at Lowe’s! I had a great experience at Lowe’s thanks to Menard, who helped me purchase my security screen door and bathroom vanity. He made the entire process easy, efficient, and stress-free. He was extremely knowledgeable and somehow knew exactly what I needed before I even did. From start to finish, everything was quick, smooth, and painless. I truly appreciated his professionalism and expertise. I would absolutely recommend working with Menard again for any projects like this—top-notch service all around!

When I go into Lowe’s, I have an idea of what I want, but I do not have the right words to describe it. On January 28, I went into the Lowe’s store on Auto Center Drive in Antioch California. As usual, I knew what I wanted, but I was having trouble getting it across. I needed a certain kind of board to make shelves and Alex and Parker were able to ask the right questions, figure out what it was I was after, and took me to the exact spot where they were kept. I am one happy shopper!

Horrible customer service experience. Wasted my time and didn't honor their own prices. I asked to speak with the store manager over an item that had been marked down but they couldn't locate previously. A department manager was called instead who was on break waited for 20 mins for him he never showed up, then an ASM was called who took 25 mins to show up and then had no explanation for why they couldn't honor the price. I requested to speak with the store manager again and now they cannot contact him. This is not the way to treat customers. My time is valuable, I don't want to talk to 3 people who have no authority to approve what I'm asking only to wait for the person I originally asked for.

Don’t use Lowe’s contractors especially flooring and carpet they use subcontractors that are 100% scammers damaging furniture and walls also doing a half ass job trying to scam you for more money than the installation agreement Lowe’s contractor isn’t in this state as previously mentioned they use subcontractors that will hold up your installation if you refuse to pay them a ridiculous amount for something you do not need!! Check Lowe’s contractor reviews below having any work on your property by a Lowe’s contractor I found over 200 negative reviews but I actually went through with their choice now I’ve been without anything covering my floors for a little over a month now because I refused to pay them to fix something that didn’t need fixing I actually hired another contractor to recheck

I like this Lowes :) It's close by and has a lot of options! The older lady in the paint section was very helpful and I was able to get a color match and bucket of paint for my dad's sign! I took some color samples home too! It was great!