Lowe's Home Improvement

Shame on you. I heard this poor bird flapping in an inhumane glue trap, alive and in misery. The first five employees I spoke to couldn’t care less. One said he would “dispose of it” and when I asked if that meant just throwing it in a trash can he said “yes.” Just cruel. Finally I spoke with the kindest person, Shahin, who cared enough to help me. We used oil to help the bird out of the trap but it was so mangled and helpless that I had to take it to the parking lot and put it out of its misery. Glue traps are torture devices. I can only imagine how many helpless mice and birds are in misery right now because Lowe’s wants the cheapest method of animal control instead of choosing kindness and decency.

Broken delivery promise cost me a full day of contractor labor – zero accountability I ordered $5,000 in roofing materials on February 12th from the Lowe’s at the Crossroads shopping center, with a guaranteed delivery for February 13th. They couldn't give me a time window, but assured me it would definitely arrive today. This morning my roofing crew tore off the old shingles and waited for the delivery. When I called to check the status, I learned the order had been transferred to the Holly Springs store, and they had decided – without notifying me – to deliver tomorrow, February 14th instead. My crew sat idle for the day. My roof is exposed. I'm out a half day of labor costs. The staff offered no apology. Their solution? I could buy additional shingles myself, haul them home in my car

1920 NW Maynard Road Lowe’s, will be my Store setting. Dwight, and his Team Crew were so welcoming and helpful. Excellent customer service. I thank you so much for making my day. Finally my balcony is complete with my wicker chair looking so beautiful.

The store is conveniently located near my home and carries a wide range of items for household needs, including wood, lumber, and home furnishing goods. However, my experience has been consistently disappointing due to one major issue — the saw machine almost never works. Every time I visit, I am told it’s not functional, and I’m directed to another store for cutting services. This defeats the purpose of coming here in the first place. It’s frustrating and inconvenient. A store dealing in wood and lumber should at least have a working saw machine — that’s a basic facility. The management seriously needs to address this ongoing problem. Until then, I can’t give more than one star.

* the cashiers and manager were very friendly, I’m not upset with them. I’m upset with the corporate policy and the employee who recommended to me a bad product :( I had a really poor experience this morning trying to return sticky clips for outdoor lights that could not hold any weight at all. I was going to get command strips, but an employee recommended I get these instead and that they would work better. Apparently, since they were in the holiday section you have to return it by the 24th? They are literally standard outdoor light clips and have nothing holiday about them. The product is not good and I think it’s strange they don’t even allow an exchange or store credit. I’ve never had a problem at Home Depot…