Lowe's Home Improvement

I like the products well enough. However if you have to look for anything you will be followed like a shoplifter. The cashier's are friendly and fast checkout. It's just not fun to shop with someone watching over your shoulder at every turn.

I ordered my first ever curbside pick up i went to give the guy my barcode for pick up and helped him open my trunk. I ordered three bags of 40 pound rock salt. The store associate stated "why dont you help me you look 20 years younger than me" then when i said "i cant i just had surgery and i cant pick that up". Then he went off then said "yeah youre on disability and just had surgery like the rest of West Virginia". When i literally just had surgery in my abdomen and cant pick up anything over ten pounds for the next three weeks. I genuinely felt bad for the guy but its generally the only reason i ordered for curbside pick up for the first time EVER and i shopped here frequently IM A GOLD STATUS MEMBER. Not anymore. Home depot will be my go too now. Lowes took my feedback and said they w

To Whom It May Concern, I am writing to formally complain about repeated delivery failures and a refusal to complete installation for a washer and dryer purchase made through Lowe’s. I placed an order on December 3rd for a washer and dryer totaling approximately $1,400. At the time of purchase, I was promised a delivery date of December 13th. Based on this assurance, I also opened a Lowe’s credit card specifically for this purchase. Since then, Lowe’s has failed to meet three separate delivery commitments: December 13th, December 15th, and December 18th. The December 15th delivery was reportedly canceled due to inclement weather; however, there was no snow or hazardous weather on the ground for the December 13th or December 18th dates. Despite this, those deliveries were also missed wit

I came here to buy a garage door opener and paid $401.00 dollars and they will come and I stall and call me and I have been waiting for four days and they have scheduled but have not came in for four times and have not given me a reason. I have went to the store three times and they will not return my money and I have paid with a credit card and still they will not return my money. They keep lying to me and telling to come to the store to give me my money but every time I go they tell me they can’t give me my money back. I will the manager, Brenda, and racist me because I am Asian. I will call for Mike, the store manager and she told me to go ahead and call him. I dậy that I will sue the store and she said to go ahead.

Bought a $5,000 door. They rescheduled twice. Then when it finally came almost 4 months after I ordered it, it was the wrong color. So I still don't have a door and don't know when I'll get it. So I'm seriously considering cancelling it and going somewhere more reliable