Lowe's Home Improvement

J-Lo is the appliance department is an absolute gem. She looked at almost every fridge with us and was so patient camping me find the one I wanted. Shes real and honest, you can tell she’s not just trying to make a sale. We bought a fridge from her tonight and will come back for her in the future. She truly treated us so good and made a normally stressful experience a fun one

12/03/25. OMMFG this has got to be the WORSE process to get your Military Discount at Lowe's. At this point, I just feel like U don't want us to have it. If I gotta go thru all that. I end up having to get a Rep on the line to help walk me thru the steps. MAD FRUSTRATING. We was on the phone for at least an hour to get this done. And am good with computer program and online stuff. And am still not sure if it took. Why don't ya have a symbol show by yr name or something to know U successful complete the process. Love the store. U can find anything here. I don't know why my Military Discount doesn't come up; this is the 3rd time I've been to Lowe's n didn't get my discount

Lowes will only refund in-store credit when using a gift card as the original payment method. This makes absolutely no sense when you have proof of purchase that they cannot reload it to a gift card. I am now limited to buying only an item in store when my original payment method allowed me to purchase items in store and online.

I can always find exactly what I need at Lowe's and the sales associates are all so very friendly and helpful. I was working on three or four different projects at the same time so it's hard to pick out one and say it was great they all were great. I really like Lowe's and recommend it!

BLUF: Staff were polite and helpful. ■ This store had the product I was looking for (SKU and shelf space), unfortunately they couldn't sell them. I kinda get why, odd reason, just a bummer really. Oh well. ■Brighter store than most Lowe's I've been to.