Lowe's Home Improvement

I am extremely disappointed with both Ultimate Home Services and Lowe’s regarding the installation of my flooring in November 2024. From the start, the installation was done improperly and below industry standards. Numerous floorboards were broken during installation, and critical steps were completely skipped. No backer rod was installed, and no construction adhesive was used, despite both being required for a proper and durable installation. In addition, the installers left behind unused materials and told me they were “not necessary,” which was clearly incorrect. As a direct result of this poor workmanship, my floor has shifted and failed since installation. When I contacted Lowe’s and Ultimate Home Services to address these issues under the warranty, both companies refused to take re

I purchased a dishwasher to be delivered. The man that sold it to me. Assured me that it would be delivered even if I wasn't home. He even put a note on the order stating to leave it by my garage door. So now I'm being told they wouldn't leave it because no one was there to receive it. Even though it specifically says on order to leave it. The note they left on my door had a phone number. When I called it and waited 30 mins for someone to answer. They told me sorry. This number is only for deliveries in Philadelphia. So when I called the new number they told me. They dont know when they will be able to deliver it again. And they will call me back at some point and let me know. So I've spent $800 on an appliance. But no idea if or when ill receive it.

We were able to order our appliance without issue. They had what we needed and will be delivering it in the next two weeks. On our way out, we noticed the staff did an exceptional job decorating the pumpkins. Such creativity and artistry, and so talented. They definitely helped contribute to the holiday season of Halloween.

ordered online because everyone seems so darn grumpy in store. like i did for the past 3 years placed order from dickson city store but somehow it was sent to a place i lived over 20 years ago and told thats my fault. good job lowes, lost customer over a product less than $20!

Today my husband and I went to purchase some items we needed and we were assisted by Shawn back in the garden section who was super helpful. Then as we were checking out Ms. Maryann helped us with searching for an item on the register and was such a pleasure to talk to. Thank you Maryann you were awesome 10/10