Lowe's Home Improvement

I never write reviews, so I’m actually going out my way to do such a thing I literally walked around the store constantly back-and-forth when more than I counted five employees saw me looking through each aisle back-and-forth and didn’t nobody asked me for help. Lowe’s may be a lot more cleaner than Home Depot, but a Home Depot is a lot more cognitive when it comes to customer service over here in New Jersey towards the north area where I’m at. I literally left because I’m naïve to the industry of what I’m looking for so I was hoping that some Achilles put me to the right direction and I can do surface or inductive research myself, but nobody asked or offered to help. I saw employees talking amongst themselves not even helping a customer but in a conversation laughing so I know that this

So I feel awful because I can't remember the name of the female supervisor that helped my husband and I. She told us exactly which aisles the products we needed could be found. She was like a walking Lowes encyclopedia. She is like I said a supervisor, no one else in the Flanders store has her name and her name ends with an I. I hope that you can figure out who I am talking about. She was so friendly and helpful. Bob also helped us. And we are grateful for him as well.

Do not buy a kitchen at Lowes - it was a disaster. No one is helpful and the store will refer any complaints to the Installation Team. Go to a kitchen installer directly. The entire process took too long - we had broken cabinets delivered to our house. On the third try they finally sent them all and we are still waiting for the installer to arrive!

Waited forever to be connected to someone about my curbside pick up. Then to be told my order still wasn’t ready. Had to get my own product anyway. If you utilize Home Depot for this feature it’s always done super fast. This Lowe’s, or Lowe’s in general is lacking in this department.

When you need two snow shovels on October 1st and none are unpacked yet - go to the Garden Center and find Suzanne she is extremely helpful. She will call John who is also willing to go the extra mile and track down the location of the shovel shipment and get them down to the register. John even phoned me to let me know the shovels were waiting with Suzanne at her register. Thanks Lowes you have two very friendly employees doing a great job!!!