Lowe's Home Improvement

I bought a refrigator the 13of Jan. It couldn't be delivered until the 20 of Jan. They had one in stock in the store. So much for same day delivery. They are suppose to hook up the ice maker, I had to buy a new inlet hose for it, $18.00. He gets it put together then tells me the hole in my cabinet is too small for the hose I had to buy, I would have to get someone to put it in. I call a plumber , he comes out, of course added charge. He says he can hook it up with the copper tubing already there. He charges 125.00 for a service call. Now I am out $18.00 plus $125.00 because the installer couldn't or wouldn't try to see if the tubing would fit. I have been trying to call Lowe's, can't get anyone on phone. The guy that sold it to us said just call me if you have any trouble. Lol. Their no

Picked up a moisture meter from the pickup locker at the Flowood Lowe's. Got back home and opened the Lowes bag they had it tightly wrapped in to find that it had been opened, removed from packaging, used, and returned with the battery still inside. Surely it isn't Lowe's policy to re-sell opened and used (and possibly defective) product returns with packaging in this sort of shape. Customer Service's solution was to offer me a $10 certificate. Cost me more than that in time and fuel to get to the store.

So I have had several bad experiences with this location. Employees at this location, have a very nasty attitude and do not like helping customers. Store items being stocked in the wrong place and then won’t honor the sales. Even accuse me of putting it in the wrong place. My business spends over $3000 a month at Lowe’s and now I’ll be exclusively shopping with Home Depot.

I was delivered the wrong washer and took close to 2 weeks to deliver the right one.The person who they delivered my washer ended up with an upgrade washer worth over $200 more than what they paid. For my inconvenience I had to go through hot coal to get a 25 dollar gift card. Got the run around by the manager and to get anything I had to call their corporate office. I want be shopping there and will let everyone know about my terrible experience.

DO NOT USE LOWES CREDIT CARD SERVICE. I got carpet installed in two rooms using the Lowe’s credit card. Talk about a mistake. Not only did they lie to me about a promotion (5% discount and 18 months no interest) but they also failed to remove a furniture moving fee. My pregnant wife and I removed all the furniture in the rooms and Lowe’s did not give me my approximately $140.00 discount. Carpet looks good but it has not been worth the trouble.