Lowe's Home Improvement

Nine days ago, I purchased a Grinch outdoor Christmas decoration at the Manchester, CT Lowe’s for $199.00. Today, I noticed it was on sale for $99.00, so I called the store to ask if they could honor the new price since it had only been a few days. I was first told they couldn’t because it was “past the 7-day window.” I then asked to speak with a manager, and was told that because I purchased the item in-store and took it with me, the system would not allow a price adjustment. The manager said my only option was to bring the entire 7-foot decoration back to the store, return it, and repurchase it at the sale price. As a loyal customer who has purchased everything from kitchen cabinets to building materials at this location, I was surprised and disappointed. It’s hard to understand why a

I prefer this store to find my go to tools, bulbs, plants and numerous other stuff. They are very well arranged and prices are also ok. You get to choose from so many options and the product quality is awesome as always.

The store is a great store to go to.I always have everything on stock that you're looking for but the pro desk that thing is something else the service is slow. There never seem like happy and they don't like to engage in conversation like how you doing. How's your day going? Or even have a good day, it'll be nice to talk to friendly people that like to communicate and help you out. I had a problem where I ordered a washing machine and missed my delivery date. Usually I go to the Lowe's in Cromwell, and they arrange to call and reschedule my delivery for me as we have a pro account. But this srote here in Manchester forget about it. The guy wrote down the phone number and sent me on my way and gave me his back and continued to engage in conversation with other employees that were standing

It's just easier to go into Lowe's then Home Depot you can get in and get out they have mostly all the same products without all the delays and overworked employees with bad attitudes. I was surprised that they've added a clothing section to the store which is nice when you're working and you don't have time after work to go run over to Carhartt to pick up some more clothing.

I placed an online order which after receiving the ready for pickup notice I drove half hour out to get my items. After checking in the clerk was struggling to find my order. Another clerk came over and told me the order was canceled that the item was out of stock. So after that good news I get a text thanking me for picking up my order. Finally the clerk held it together long enough to refund my money. This has to be the worst retail service I have ever received. I used to shop here.