Lowe's Home Improvement

We ordered carpet back in September for a bedroom installation. From the start, this process has been disorganized and frustrating. First, we were sold the wrong carpet padding — after an associate helped select it. We were later told it was incorrect and had to return it ourselves, driving it back to the store. Lowe’s then said they would order the correct padding and pair it with our original carpet order. We were credited $50 upon return of the wrong carpet padding for our "inconvenience " or was it for their mistake? Weeks went by. No delivery. No installation. Hardly even a phone call. Eventually, we were told the original carpet had been lost and had to be reordered. During this time, we were repeatedly pushed to accept “whatever was in stock,” which we declined — we wanted the s

The staff was very polite and helpful when I needed help deciding which product I should use for the task at hand.

This Lowe’s does fairly well! If you are trying to do a return through the pro-service desk, brace up for a bit of a runaround

These guys are really nice. They even used the fork lift two hold my orde and helped load my truck. Amazing employees

I have been a Lowes customer for many years. I stopped here while traveling to grab a few items. Staff was helpful locating what we needed and at checkout. Now here is where they went above and beyond. My car was hit in the parking lot while we were shopping and they ran. Thanks to Trevor the manager getting the video for the police was made easy and another employee was able to provide a statement. This sort of character is sadly lacking all over and is in abundance at this location.