Lowe's Home Improvement

What a disappointment Lowes Home Improvement installation services turned into. I purchased a new Kohler chair height toilet with installation on 3/11/24. (Toilet $179 Install $198.05) Within a month I began to see buckling in my wooden floor under the adjoining sink. I thought the sink had started a leak so began a journey of unsuccessful plumber inspections and diagnosis. Estimates ranged from $500 to over $2,000. We had a retired plumbing business owner install a sink faucet in the mudroom so when his completed the faucet installation we showed him the toilet and floor damage in the half bath. He rocked it so we asked him if he could fix it. The flange had cracked and was leaking water with each flush which ran along along the wall under the floor to the corner by the sink. He replaced

Randy Patterson is the best employee i have ever had the pleasure of meeting in all the years I have been dealing with Lowes. He is so helpful and very knowledgeable. We will look for him every time we go to this store if we need help. 10 stars for Randy!!

Bad experience. My washer was not working this morning then I go to Lowe’s at Mebane try to buy one. A big guy at the appliance area was terrible. I picked one whirlpool washer and ask is this in stock? He said no delivery next day. Ok that is fine. And he try add a $40 delivery fee that make me confused. I ask him it said free delivery on online then he told me NO! NOTHING IS FREE I go head ask is any washer in stock at store now he answer nothing. Then I back home look App find out they are have about 10+ washer IN STOCK. I ordered it for crub side pickup. After one hour it showed ready for pickup when I arrived I am waiting for about 20min and no body come out until App show pickup successfully. I am shocked and I go in store for ask finally I find out the employee just leave my washer

I arrived at Lowe's Mebane at 5:10 am on Black Friday. Their promotional was to the first 50 members to arrive would receive a bucket of items and a chance to win an appliance in-store. The line outside of the store was long. When the sales associate arrived to me at 5:45 am, she handed me a 20% off coupon and said thank you for coming. I said "you've reached your 50 members?" She said yes. I left thinking 'Lowe's will have a good sales' day'. Wasn't really excited about receiving the bucket of items, but would have stayed if I had a chance of winning an appliance. See, I really do need an over-the-range microwave oven. Oh well, some other time.😔

Been here every weekend for past few months. I will say I prefer to get here on the weekends when they open around 8am before it gets too crowded. The parking lot gets full closer to 10am. Either looking for garden supplies, plants, garage storage items, and landscaping tools. Sometimes I will return items and have no problems there. Returned items with a few different different workers and they are all pretty good about returns. The garden has a lot of plant choices for perennials and supplies. The workers in the garden are helpful too. I like the prices of potting soil and garden soil. I would previously go to another Lowe’s in chapel hill and also had no complaints about getting in and out for supplies.