Lowe's Home Improvement

The worst Lowe’s I don’t know how Home Depot became so much better do not shop here. They don’t give store credit… since when! They have my item in stock, it was purchased at a Lowe’s . Watch out for their shady biz practices… employees make up their own rules!

Can't ever go wrong with Lowe's. As a contractor, I've been using Lowe's for over 25 years. Whether it be in a pinch or a planned-out project, their inventory has what I need for both projects at work and at home. I'll always be a customer. Always a bonus when a business offers discounts to our nation's veterans, and they do. You can tell they take great care of their employees as well by the friendly, happy-to-help attitudes they all always have.

I frequent this particular Lowe's location primarily due to the exceptional service provided by Michael in the Pro department. He is an outstanding sales professional who consistently assists me in locating all necessary items. In his absence, the store's operational efficiency significantly declines. Were it not for his contributions, I would undoubtedly transfer my business elsewhere, despite my frequent, almost daily, purchases.

I’m giving this store four stars because the customer service was genuinely great. The team is very nice, helpful, and really tries to assist you. They deserve credit for that. The reason it’s not five stars is because the store itself needs a lot more organization. The Garden/Seasonal area and the Plumbing section were a mess—items all over the place, nothing in the correct spot, and it was confusing even for the employee helping me. They were getting frustrated too because we couldn’t find anything, even though the system showed 10 of the item in stock. In the end, I had to leave without buying what I came for because we simply couldn’t locate it. A little more cleaning, better organization, and restocking in the right places would make this a solid five-star locatio

I ordered pavers and gravel online for a garden project and this has been one of the worst retail experiences I’ve had. The website said “delivery tomorrow”, but I ended up waiting 8 extra days while my yard was already torn up and unusable. I contacted customer service and was told they would try to prioritize delivery, but nothing changed. When the order finally arrived, several pavers were the wrong size and shape. I had to use my own vehicle to fix their mistake and pick up replacements myself. A week later they sent a carrier to collect the incorrect pallet sitting in my driveway, but the driver arrived expecting a small box instead of a pallet, so the pickup failed. Now I’m being told I may have to wait 1 more week, and I cannot receive my refund until the pallet is collected. Thi