Lowe's Home Improvement

CSRT the lowes contracted installer was one of the if not the worst business I have ever dealt with. Ordered a simple lp range delivery and Installation. Twice my scheduled deliveries didnt happen without any communication. I hope lowes partially responsible because each time when installer wouldn't answer my multiple calls I called the store I purchased from. They assured me installation was on schedule. Per their requests paid to have pets borded, spent 2 days moving things out of the way and payed a person to help(twice). Unexeceptable, I wasted 3 times the cost of installation on prep and today canceled the order. Shame on lowes for being in business with the likes. Had 2 different lowes associates not confirmed delivery........ As a customer I feel like I was just robbed. I cancelled

Lowes sucks for appliance purchases and installations. Twice my appointment for appliance installation was changed without my knowledge until the day the installation was suppose to take place. I have taken off work for 2 days now using my personal vacation time and still have no appliances. Awful customer service. Lowes does not even install appliances on their own anymore, they have outsourced it to another company a few years ago and as soon as they did things have gone downhill fast. Can't wait for the generic response from Lowes about how they are sorry and want to help me restore my faith in their worthless company but don't actually do anything to help.

Tough to find anything in the store. Visit their website for aisle and bin, review the floorplan map, and still can't find the item. Maybe it was me but I usually can find my way around. Checked with customer service, was going to show rep item displayed with location on my phone when she asked "what is it?", so I told her. Basically pointed to the aisle and moved on to the next person. Finally met to gentlemen reps in one of the aisles who walked me to the location and the item.

Paul in flooring was super helpful. Not just with loading my cart with 15 boxes but also explaining that I should pick out my transition pcs after installing. Explaining what to expect with the color difference of each pc.

Just had a fantastic experience at this Lowe's location! I interacted with three different staff members, all of whom are so kind and respectful and helpful! I left with a big smile on my face, which doesn't often happen when I leave a home improvement store! Thank you especially to the staff member well was so forgiving when I accidentally spilled some of my tea in his aisle. What a lovely place!