Lowe's Home Improvement

Bought alot of supplies here. Tried to return 2 unused items after 90 days for store credit. They wouldn't take them back unless we paid with their Lowe's credit card. Done with this store. Will give our business to Croft's

Any time you call you get routed to the AI assistant. Total waste. You ask it for an agent and you get forwarded to a call center. They are also of zero help. You ask them for a direct number to the store.... Guess what you get the same stupid AI assistant when you call the "direct number" they give you. What a waste. Guess I'll get my stuff somewhere else. Since I can't get ahold of an actual real person at the store. I have a simple question that only a person at the store can answer. When will you get more 10ft sheets of dry wall. Store level would have a good idea on this. What a waste.

This store has a clear management issue. I personally watched a manager turn a non-problem into an awkward, over-the-top lecture directed at an employee. It was uncomfortable, unprofessional, and unnecessary — especially in front of customers. Situations like this make the store feel tense and poorly run. Management needs serious improvement.

Went to Lowe's.com to get a refrigerator. Found the one I wanted it was 1599. I signed in and it went to 1899. So I went to the Sayre store and ordered it and paid the 1899 figuring I had missed the sale. Next day I went back on the website and the refrigerator was 1599 and it said sale was until 10/25 That's a $300 difference. Makes me not want to buy anything else from Lowe's. I contacted them and told them the whole thing. They said they would transfer me to the Sayre store, they transfered me to a survey and then they hung up. I believe they owe me $300.

Great store, always has what I'm looking for! Last time I was there, I tried their pickup service and it was very simple; just placed the order online and then scanned a QR code at the lockers inside the front door. Then, one of the lockers opens up and boom, there's what I ordered. Was a neat experience. Took some time to browse their flowers; a large selection, most in full bloom and looking healthy. Will definitely return =)