Lowe's Home Improvement

On Friday, November 21st. I was in Lowes with an older woman who could not hear and was unable to speak - (just make sounds). She had a metal hook in hand that she was trying to match. Scott was in hardware. He was wonderfully patient and helpful- and so pleasant. At checkout, this woman was looking for a cashier. Julie assessed the situation and told me that she would help with self checkout - and she did. The customer received change of a 20 dollar bill. That seemed to be an issue. Julie figured out that the customer wanted the 20 dollars in smaller bills. Julie pointed us to Customer Service. The Customer Service rep (sorry, I did not get her name) conversed with the customer and figured she wanted 2 fives and 1 ten. Again, she was patient, and very pleasat with a big smile. T

I vehemently despise their Flock mass/surveillance systems which also records non-patrons of their store and shares this sensitive data with anyone having access to their systems; legitimately or otherwise. Security and privacy concerns, hack-ability, tracking and sharing of your data. I will not be supporting this store going forward because of it.

Well stocked Lowes in Seafood Delaware always has what I need. I wish of the sales people would be more helpful:( One lady I don't remember her name, but she is awesome knows her shit thanks girl :)

Hey, hey, Lowes, this is late but better late than never. I had one of my best experiences at lowe's with the salesmen who waited on me and were very helpful and knowledgeable. Alan O.S. was awesome, and his brother Jaime O.S. helped when a little extra help was needed. They ordered my supplies, and they were ready when he said. Thanks, Alan O.S. for all your help and your brother too. Great job, fellas!!!

Yesterday an employee had gone to the veterans parking to retrieve his pizza. Then inside store he approached me after I recognized him and I asked why he's parked in veterans parking. He said because he wears a camo vest and he can. I said it's probably for veteran customers not employee parking. He drives a black Subaru. Very short hair and an intimidating demeanor. Not the best ambassador for Lowes.