Lowe's Home Improvement

If I could give Lowe’s a 100 negative zeros I would. Purchased a washer/dryer combo. Doesn’t work and dry correctly. I want to return not happy with it. I was told I can’t return it because I had 48 hours to do that. I was never told this by the kid who worked in that area . If Lowe’s is going to hire and place people in a department they should be able to communicate to the customer that they had 48 hours to return item. The kid couldn’t even answer what plug was on the back of the unit . No we’re is it written , about the 48 hours. Not even on the receipt , or when it got delivered . Were we told this. Lowes says I have to call LG to get a return RA number , LG tells me it’s Lowe’s . We are on day 5 of them finger pointing each other and countless hours on the phone it’s not their job.

I really like the store and as far as I can tell, all the employees are quite delightful and friendly. It’s really a great experience here. I do have a suggestion and I hope a five star review also gets looked at by management in addition to a one star review. I bought a brand new grill yesterday and I could not pick it up at the time, so they stuck this blue “sold” sticker on it. The sticker was on there for only about 24 hours; and now I have spent approximately 20 minutes scraping it off with GooGone. Right on the front of my brand new grill! Please do not put the blue stickers on new grills.

What an amazing place. They have everything and anything you could possibly need for your project. Very informative at the paint desk. The service was great. I asked a ton of questions and got great information.

Okay this review is to let ppl know they have wasp and hornet killer available here. I Went to 4 other store who were either sold out or didn't carry any. I had 3 nests in my yard and my fur baby got attacked :( Im thankful for Lowes and their hefty supply. Employees also very nice and and helped me find what I needed right away.

Never used a Battery operated mower before and helping a friend in the hospital I tried his new Kolbolt . No power 😕. I called Lows and Joe helped me . I ended up bringing the mower there . Threasa ( very nice lady , wonderful personality called him ) Joe came out right away . He found out Press and hold start then pull lever to start !!! Thanks for Joe !!!!! 100% customer service !!!! Saved the day and I was able to finish friends yard ! The dusty mower is after . The clean mower is after clean up .