Lowe's Home Improvement

Rome was my helper today with cutting pieces of plywood. What was wonderful about this employee? I came in with an idea of a project I saw online and he helped with the choice of wood, measurements, and (of course 😉) the cut. I felt he went above and beyond. Rome is what I hope for in most employees. I am grateful and appreciative of his service. 👋

My wife and I were looking for hardwood flooring and some other items, Shane in the flooring department jumped right in and helped us load 28 boxes of hardwood on flat carts and then came out to the parking lot and helped us load it in the truck. Shane's extra effort was very much appreciated and definitely makes want to come back to the Waynesboro Lowe's for our home improvement needs, Thanks Shane Danny and Deb

This rating is less to do with the product and more about the experience. I Recently bought a fridge and the extended warranty, with delivery and haul away of my broken fridge. The 3 gentleman that delivered the fridge were absolutely amazing. They were courteous and helpful. Upon installation, they realized that the freezer handle was the incorrect size. They advised that I would probably have to exchange the entire fridge. We called the Lowe's help line and the lady told me that they no longer have that fridge in stock but they could replace it with a different model. I don't want another fridge, i want the one that I paid for and asked why they couldn't just replace the handle. They told me that they do not do parts and that I would have to go through the manufacturer. However, if you

A Resounding Endorsement for Lowe's in Waynesboro: Exceptional Service Driven by Engaged Leadership In an era where customer service can often feel like an afterthought, the Lowe's in Waynesboro stands out as a shining example of how a dedicated team, supported by strong management, can create a truly positive shopping experience. While some might voice concerns about a perceived "lack of management" at other locations or within the broader Lowe's structure, my personal and business interactions with the Waynesboro store consistently demonstrate the exact opposite. Far from being disengaged, the management team at this Lowe's appears to foster an environment where employees feel empowered and motivated to go above and beyond. This isn't just a fleeting observation; it's a consistent patt

Why is it that exterior paint is never on sale by any significant amount in this store? It is not on sale in the spring, summer, or fall. I know because I shop there. It is the first week of October and today I bought a gallon of plain white flat exterior paint with tax for $37. Not the good paint but the cheapest in their line. I was going in to buy three gallons but when I saw that price. I was like what the freak, one gallon will do.