Lowe's Home Improvement

I bought a Generator Saturday from this store. I was told I could bring it back within 4 days as long as it wasn't open. I struggled to get it in the car, though I have had a spinal fusion, and walked in. I was told I had to have it back in 48 hours. No one checked to see if it was open or used at all. I was just told NO. I called the manager and told him what happened. He defended his staff and said it wasn't 90 days. Well guess what? I wont support this incompetent store or manager. Rock Hill Lowes said Yes. I HAD 90 DAYS TO BRING IT BACK. 90 days. So whos telling an untruth? I got ALL of my money back at Rock Hill Lowe's even though it was not purchased there. NO HASSLE. I wont support this incompetent store or their workers in Lowes York.

Bought toro 54” lawn mower zero turn. It is terrible. Had to replace 4 belts, deck wheels almost worn out, deck to thin its bottom bent several times had to pay a dealer to repair. All of this in 6 months!!! I had gravely for7 years a gave it to my grandson. I never had any problem. Wish I had bought same again. I really messed buying that TORO!!! But my wife wanted me to use new credit card there.

This Lowe's is fine. The employees have all been very kind and helpful. The selection is adequate. I'd say compared to other Lowes, this one may be a bit smaller and have fewer items so keep that in mind if visiting.

Very poor customer service. I purchased a new fridge from here 10 months ago. Then it stopped working Lowes won't help me with it. Tells me it's a .manufacture warranty I even said but I don't have a fridge now. They didn't care. The woman named aleidnh somthin. Now I have to buy a new fridge after 10 months . She even said the manufacturer warranty is a pain. I'm going to home depot and get a credit card and a fridge . I'm canceling my lowes card . I've spent tens of thousands in this store in york sc. I will be doing my best to not come here again . Do not buy appliances from lowes york sc.

We're refinancing our home and they want us to make a few minor repairs prior to the approval. So we make a quick run to our local Lowes in York, SC and pick up what we need. As you can imagine they're a little busier than usual with the upcoming holidays but we were still assisted and pointed in the right direction to find exactly what we needed. Quick and easy! Oh and I have to say a big THANK YOU to businesses like Lowes that show their support and appreciation for us Veterans. It's nice to have a bit of a priority price break and specialty parking. Anyway, Merry Christmas, Happy New Year and may God Bless everyone in 2026. 😊😎✌️🦌☃️🎄🎁🎉🎊