Lucas Moving & Storage

This was by far the worst moving company I have used in my 18+ years of military service. Go to your transportation office and ask for another service carrier (TSP)! Even if they offer to move you for free-run, it took them 2.5 days to pack the downstairs of my 2608 sqft home and they still did not have everything packed. They took my shipment to their warehouse and downloaded it after stealing my personal lock since they did not bring their own seals because they needed the truck for another shipment (you weren’t even done with mine). That’s when I knew we were going to have problems. Then, they charged me over $300 for storage because THEY could not deliver the next day as scheduled because the other shipment they contracted took longer than expected. Are you serious, I contact Mrs. Luca

Please I repeat please do NOT allow this company to move your household goods. They are by far the WORST company i have ever seen since being in the military. I recently did a local move with them after my retirement from the Army and let me just say it was awful 😢 they brought my things to my house all broken up. Tvs and vanity sets destroyed. Im also missing my child playstation 5 smdh. These people also damaged all my walls in my house while dropping my household goods off.

Just awful!! To begin, it stinks in there and you can obviously tell that someone smokes in there. Ok cool, I’m not tripping I use to smoke my dang self. However, this woman fought with me for 10 minutes straight about giving myself and my wife our weight ticket. She had the audacity to insinuate that I was doing something I wasn’t suppose to be doing which is getting a receipt for myself and my wife, when that is what we were directed to do!! She even went so far out of her way, to prove something she was Incorrect on, by calling every number on Ft Stewart GA, rather just give the customer what they needed! I’m paying for it! What sent me over board is when she continued to go on a rant of “the government will only pay you once”! Lady I know this, I have been in the military for 11 years

When these people showed up to do our ETS (military) move, I knew we would have issues. They don't bring crates with them to crate your belongings in front of you; their M.O. is to bring all of your belongings back to their warehouse where they can pick through your stuff and take what they want before they crate it. They seemed offended when I insisted that I go back with them to the warehouse the next day to watch them crate it. I am thankful I did. Still, they had enough time to swap our nearly-$300 portable AC unit (packed and taped up in the manufacturer carton) with a dirty, used, portable AC. I'll give them credit, though; they did put extra packing paper in the box with the (smaller) portable AC so we couldn't tell the difference until we actually opened the box to use it months la

I just drove from Fort Hood which was a terrible place, had to weigh in before unloading my U-Haul. There were only two places Lucas Moving or someplace out in Savannah. Based on these reviews I wasn't sure about going to Lucas Moving, but ladies and Gentlemen I'll say that Miss Nancy here at Lucas Moving made me feel like family. She assisted with the whole process took great care in answering all of my questions, and got me on my way very quickly. I highly recommend everyone avoid the negative reviews and give this place a try. Very clean, very friendly and just all around gotta support our Mom & Pop shops I believe. Again thank you so much Lucas Moving & Storage. Made my PCS journey so much easier due to you.