Luckys plumbing and heating

It is incredibly difficult to get Lucky's to perform maintenance and repair work on our heating system, a system they installed. We have had a dysfunctional valve for almost 6 months and our calls/emails have gone largely ignored as we desperately try to get it serviced before turning on heat for the winter. They still have not put us on a schedule to come out and get it repaired. I will be seeking out a more responsive and supportive business.

When the water doesn't drain out of your shower because they couldn't get a decent angle and now my water is leaking through the 2nd floor to the first because they couldn't properly seal it either, yeah not recommended

Called them last fall to have them come and replace my kitchen sink supply lines: Never called back. Called them this spring to try and get that same job done: Emailed me sporadically, stopped by to look at the job, and then wouldn't give me an estimate or date/time to complete the job. Don't bother if you actually need something done.

Must be they don't need furnace/boiler business, because they are hard to get a hold of. And when you do reach them they may try to talk you into fixing your oil boiler/expansion tank yourself. 🤦‍♂️ Then, if you do set up an appointment weeks in advance, they won't show. 2 days in a row now. Look elsewhere.

I had used Luckys before so when there was a toilet that wouldn’t flush, I tried them again. I left messages for 3 days asking that they just let me know when they could get to it. No response. (However, the ANSWERING SERVICE was very professional and pleasant…🤨)