Lumber Liquidators

I had a great experience at Lumber Liquidators in Fort Wayne while working on a basement remodel. Mike, the store manager, and his team were incredibly helpful and knowledgeable. Mike took the time to understand what I needed and helped me find the perfect type of flooring for a basement setting. The customer service was top-notch. The quality and pricing of the flooring exceeded my expectations. Highly recommend this location if you’re looking for quality flooring and great service!

Todd & Mike at the local FW store are great, but corporate/the general fabrication and process for backorder floors needs some serious work. We ordered hardwood flooring that was listed online as 'order now - returning soon' in mid-December 2025 and were told to expect it sometime in January 2026. 6 weeks later we're told that the floor now actually won't be available until potentially April 2026. We are in the middle of a renovation so of course we cannot wait until April. It is unfortunate that we wasted 6 weeks waiting for a floor that wasn't ever going to come and are now back to square one. There needs to be a better process in place by corporate/the main factory for estimating when backorder floors will be made available so people aren't wasting their time and putting their project

My fiancé and I are first time home buyers, and we bought a fixer upper and chose to purchase flooring and installation through LLC. The floor is satisfactory, but the installation is far from. Floor boards were not snapped in properly, scratches and dings were left, large gaps that cannot be hidden even behind trim were left, the space for a wax ring in the bathroom was not cut large enough to fit a wax ring, etc., etc., etc. We have now been battling with LLC in Fort Wayne and the corporate office to please remedy the situation for the past two weeks, but I just get passed from one person to another. We were told installation was “under warranty” since we purchased through them, but here we are two weeks later without any returned phone calls or response to in person visits. The floor

My daughter and son in law Amanda and Shane Ensign purchased from this company. It’s been less than 6months and the flooring looks horrible. They refuse to help them with the issues. Very bad quality I Would not recommend

Todd Yarger was wonderful. He answered all our questions and made our ordering flooring very easy. Was very thorough.