Lumber Liquidators

I worked with Chris. He was an amazing sales man. He helped my client pick out the right floor for their project. Came out fabulous

Chris Mendez was great he helped us pick out flooring for our home. He was very knowledgeable and polite. We would recommend him to help with your flooring projects.

I highly recommend never to use the store and the brand. The store charges premium prices and provides low quality product for the price and no customer service whatsoever. It started from the supply of the poor quality material, with which floor cannot be completed without gaps and material differs materially in the color (please see pictures). Experience with engineered wood of different brands was much better and of high quality. Once that was brought up to the store attention, they refused to process the refund for the material and never answered e-mails, requesting the refund and comments.

I would strongly advise anyone to stay away from this company. From the very beginning, they made the process unnecessarily complicated — dragging out quotes, adding materials that weren’t even needed, and trying to make it seem like they were the only ones capable of doing the job “properly.” Their estimate was outrageous, nearly three times higher than normal market pricing. On top of that, they deliberately overestimated almost 30% more material than what was actually required. Why? So you’re forced to return the extra — and then they hit you with a 25% restocking fee. It’s a shady way to squeeze even more money out of customers. When I decided to purchase the material only, it didn’t get any better. Despite ordering two weeks in advance, my floor was the only one that wasn’t deliver

Lumber Liquidators has great hardwood (and other wood) products at competitive prices so, it's no surprise that they are always busy, however we found this did not stop one awesome associate. Sam was a tremendous help throughout our stressful entire home floor renovation process during our new home purchase & remodeling. Sam helped us hone in on a very difficult decision with our combo ceramic & hard wood floor material and design, she was instrumental with her expertise in helping us determine what would look best and hold the most value with some of the ideas we presented to her as well as small obstacles we had since we were also adding radiant floor heating in some areas too. We could not be more pleased with the outcome. Once we decided on the materials the communication with her didn