LV Wood Floors & Surfaces

I really wanted to have a great experience with LV Wood -- their wood samples are gorgeous and the people I dealt with were all extremely nice, but I ended up having to return TWO batches of reclaimed wood that was clearly not what I asked for and ultimately go with a different vendor. That's the short version. The long version is that I had to replace a section of the flooring in my apartment and was looking to match the reclaimed oak I'd installed from a different vendor ages ago. I sent photos and ordered reclaimed, remilled oak -- adding 20% waste to accommodate the quirks of reclaimed wood. The first batch took 12 weeks to be ready to ship (vs. the 6-8 weeks estimated) and when it arrived I knew I was in trouble.-It was terribly worm eaten and had really crude wood fill throughout (n

Worst Experience, when BC (sales person) tried to push us into purchasing the more expensive type of engineered wood, we should have left and never signed the contract. They promised dates when we would receive samples and kept changing them. They delayed our construction on our apartment by months. We kept telling them that they did not give us the coloring that we wanted and every few weeks when they would send us a new sample, it was wrong. We finally had to accept delivery on sub-par merchandise for a lot of money. See photos. Would never recommend. Ever.

I've had my LV Wood Hakwood flooring for 10 years now, and it is by far the best purchase and investment we made in our home. It looks as beautiful now as it did when it was installed. I'm so happy we worked with LV Wood, my only reason for 4 stars is that I was not using a designer at the time and found the process a little confusing, wish LV had been a little more "user friendly" otherwise, no complaints.

As a design professional I can not say enough about my experience with this company. When I walked into the showroom, I received wonderful, no pressure service that was informative & relaxed. Since I did not identify myself as a designer, I can only assume that no preferential treatment was in play & that this is how they approach their customers. The LV WOOD flooring product is superior, with beautiful & unique options in different price categories. The delivery was on time with good communication & a small delivery window. Often the true test of a company is when a problem arises & how it is resolved. In my case, the problem was dealt with graciously & extremely fairly & served to solidify both my client's, the contractor's & my opinion of LV WOOD as the 1st rate company it is. The flo

I have owned three homes and worked in construction/real estate for 15 years. This is one of the most customized flooring display I have seen. If you are not looking for some boring same old off the shelf wood flooring design then LV Wood is the place for you. The salespeople are very nice, helpful and informative.