M. Alam Restoration

This is perhaps the worst experience I have ever had with a business. (Although he's a sole proprietorship so maybe it doesn't count). I dropped off a Chinese scroll for repair back in October 2022. I was told it would be ready in a month, in time to surprise my husband for our one year wedding anniversary in November (it was the Paper anniversary and the scroll belonged to his late grandmother). I called the day before it was promised - no response. Deadline passed. Further calls and emails either went unanswered or he would pick up, say "I'll call you back" and then never would. He finally said there'd been a death in the family (which made me feel terrible, but I'm not sure why he couldn't have said that the first time I called??) I waited months. Christmas came and went. So did Janua

Slow and unreliable. A week’s work took months. No communications. Result was only average. Misplaced part of my art, so the effort and $ were wasted. Need I say more? DON’T COME HERE!

Brilliant work done by a brilliant man