M & M Appliance (Sub-Zero, Wolf, Cove brands only)

We hired Mike to service our Sub-Zero refrigerator and couldn’t be more impressed. From the first phone call, he was friendly, professional, and quick to respond. He scheduled us promptly and arrived right on time. During the appointment, he was incredibly knowledgeable and thorough. He explained everything clearly and went above and beyond to make sure we understood the issue and solution. I also asked him about a separate appliance, and he took the time to thoughtfully answer my questions without rushing. He even followed up afterward regarding an additional question I had- which truly speaks to his level of care. Service like this is rare these days. We’ll absolutely be lifelong customers. Thanks, Mike!

Mike repaired our Wolf Dual Fuel 486G large oven. Simply put he's excellent; good communication, efficient, no nonsense. Great experience and highest recommendation.

Our sub zero stopped working late into the night. 8am next morning, Rachel at M&M picked up my call. A little past 11am, Mike showed up at our door, just as promised. Less than an hour later, the fridge is back to life. M&M is a classic example of how businesses should be run! Thank you Mike and Rachel!

This is a very long review so beware but Mike is the best appliance repair person we've found in 8 months and 3000 miles of looking. Ten stars isn't an option but he would get a 10 star review. We had never met him before this encounter so we are 100% unbiased as we aren't from the area and will most likely never see him again. Here goes the long part: We had a problem with a 20 year old Sub-Zero undercounter fridge installed on a boat we are travelling/cruising full time on. We'd worked on trying to get it fixed for 8 months while underway from the Gulf coast around Florida and up the east coast and could never find a repair person, fluent on Subzero and available within a few days to look at it. We called Mike and he said no problem, he does a complete rebuilt on these units at a fi

Mike is the best service professional I have ever known. He is always on time, polite, helpful and knows his business inside and out.