MacCo Energy

I appreciate MacCo on their great service they provided this past weekend. My 20 year old heating system needed to be replaced before the winter. The staff was able to set up an appointment quickly before the winter cold. The install was great. They were able to clean up a lot of the excess vents my previous system had, and make my system more efficient and better looking. From the staff in the office to the staff that installed, everything is what you would expect from a great contractor.

I used MacCo to replace our hot water system this summer and could not have been more PLEASED with the experience. I placed a call and received a proposal in a timely manner with links and specifics on the type of equipment they recommended. I moved forward with the order and received a scheduled date of installation. The evening prior to the work, I received an appointment confirmation and sure enough they arrived as promised the following morning. The crew performing the work explained the process to me and the amount of time they estimated being on-site. I was so impressed by the professionalism of the crew that I was not surprised that they finished earlier than anticipated. They cleaned up when finished and the system has worked flawlessly since the installation 2 months ago.

Had a Macco Services driver (License # V22 928) pass me (approx 6:05AM) on a double yellow line, left turn only portion of the road, going at least 60mph in a 30mph zone in Newton. Continued to tailgate other drivers heading down Parker Street into Newton Center; total disregard for safety. For this reason alone, I would not use this company.

For years, they brushed off our concerns about a growling or rumbling sound coming from our heating system … Now we have to shell out over 3K (to another company, of course) to fix problems with Macco’s original installation. Also, when parts of our house did not warm up, it took them four visits to diagnose and remedy the issue. We lost confidence in Macco.

They came, they saw, they serviced! We wanted a basic boiler service and a basic HVAC service. I reached out on Monday and by Thursday they were here. Robert came and he was friendly and helpful. He had a nice demeanor and we would certainly hire him again to come.