MacFarlane Energy

Always great service from the MacFarlane team! George came out for our initial set up and also a few months later to replace some old parts on our heating system that were well used. He was quick and efficient each time. Could not recommend them more!

Darren Coleman did outstanding work in repairing my home heating system after arriving here in the middle of a winter snowstorm. He traced the problem to a faulty electrical relay, then replaced it with a new one, wired it in, and got the heating system back to working again. In addition to his professional skills, Darren was friendly and well spoken, which was reassuring and much appreciated. Overall assessment: 5 stars, Excellent Service.

Paul Carr was timely, communicative, and explained in detail what I needed to be the look for when he did a standard service visit. I had issues with single line steam radiator banging, and his knowledge of the system gave me confidence that we would troubleshoot the root cause. Paul was also extremely professional and attentive. Thanks for your help!

Great quick service, we weren’t home but he fixed the heat. However this am, there was smell/fumes of oil-see picture, not sure what spouted out but rocks below furnace where dry yesterday. Do u think we need service call again?

I recently switched to MacFarlane Energy for my home heating needs, and if my first equipment inspection is any indication of the service to come, I made the right choice. Thomas (Tom) Coolberth came out to my home in Sudbury, and he was absolute top-tier. From the moment he arrived, Tom was the definition of professional and pleasant. As a new customer, I had a lot of questions, and he took the time to answer every single one with genuine patience and deep expertise. Here is why Tom stands out: * Honest Assessments: When I asked about the condition of my oil tank and boiler, he didn’t just give me a "pass/fail." He gave me a detailed, transparent breakdown of their current health, looking out for my best interests rather than just trying to sell a part. * Knowledgeable Guidance: He wal