Mack Heating & Cooling, Inc.

The best! Super professional, affordable and available whenever we have something come up! They’ve been life savers many times over at our home and business.

My crawl space dehumidifier stopped working, and Mack Heating & Cooling was the preferred company to work on our Aprilaire unit. I called around 8:30 a.m., and they had a technician at my house at 10:30 a.m. the same day to diagnose the issue. They had the unit repaired by noon that day. I can't thank Mack Heating & Cooling enough for exceptional service. It definitely made my day and alleviated our worries with humidity building up in our crawl space. We definitely will use their services again in the future!

Edited to add ... Here it is 2 years later and you still haven’t completed the job that I already paid you to do! I have since gone out and found a more reliable HVAC company. As for voice mail messages, the only messages I received were the ones asking if I wanted to renew the yearly service agreement, and I still have them! ---------------------------------------------------------------------------------------------- Mack Heating & Cooling installed our system in 2016 and we have always had great service until recently. I paid for the Yearly Service Agreement in 2023. A technician visited on 02/07/2023 and did everything except he was “unable to run heat mode at this time.” It was noted on the invoice the technician “Will need to stop back by to verify refrigerant levels and initiate de

I called the office yesterday to report my HVAC wasn’t working. A very short time later a technician arrived. He diagnosed my issue and called to see if the part was available. After the storm, so many places were short staffed. They picked up my part and it’s repaired by 1:00 on Saturday. Everyone that I spoke with was personable and engaging. They completely reaffirmed that good companies and people are still around. Within 24 hours of a major storm I am so pleased. Big shout out!!!😁

Calum came out to my parents house. There heat was out for the count. Calum went above and beyond what was needed. Couldn't have told you how happy I was when someone cares that arrives at the house to fix the heat. The parts that where needed where no longer available. This guy drove 1 hr each way to go and get the part necessary to be able to complete the job. Well done. This is the place to go when you need service done. They get it done right and fast!