Maloney Carpet One Floor & Home

We had a fantastic experience with Maloney for our hardwood installation. Cathy was wonderful in helping us choose the right flooring option for our home, guiding us with patience and expertise. Tom came out to do the measurements and took the time to educate us along the way—he even saved us from putting the wrong product in the wrong room, which could have cost us more. Instead of just selling us more, he gave us honest advice that truly showed how much they care about their customers. Finally, Scotty handled the installation, and he was outstanding—professional, punctual, and did the job flawlessly without any issues. From start to finish, the whole team at Maloney Carpet made the process easy, honest, and stress-free. Thank you Cathy, Tom and Scotty.

We figured that a pandemic was the perfect time for a major home remodel with 3 kids... just kidding, but Maloney made the experience easier than we thought. Our installer was amazing- he was prompt, dedicated, calm, polite, and helpful. The progress was evident each day and his attention to detail will be appreciated and enjoyed for years. The whole team has been great to work with. They did what they said they would when they said they would- what more can you ask for?

Recently, we had the pleasure of doing business with Maloney Carpet One. We replaced the carpet in two bedrooms. Maloney's installers were magnificent! And we have been very happy with Jeff and his friendly staff over the years. You can't go wrong with Maloney Carpet One!

Jack, your staff at Maloney Carpet One Floor & Home did a wonderful job with our vinyl floor installation today (10/21/2020). It was an outstanding job, very well done! A photo of the end result is attached. My wife and I were very pleased with your customer service staff (especially Kathy) and their answering of all our questions. Also, Scott Tracy, your installer did an outstanding job; an absolutely fine finishing job. He paid close attention to use of materials, patterns, and how much flooring would be needed to finish the job when fully across the floor. Besides, he is a US Army veteran (like me) and we had plenty to talk about from our overseas combat experiences. Overall, great job; well done. We are very pleased with the finished product and at a reasonable cost too.

Let me just say: these folks are GREAT!! We first used them three decades ago, when they did all the flooring (both vinyl and carpet) for our new-build house here in East Lansing. They were super helpful, professional, and didn't try to "upsell" us on higher-priced products not within our budget. Ten years ago, when we decided to upgrade our flooring throughout, they were equally helpful - even when we ran into significant problems with the install. Specifically, our house has joists running in two different directions (at right angles) - which means that the plank flooring we had chosen would have to be laid at right angles, with a seam down the middle. Tom (their installation expert) came out to the site, and immediately suggested laying the planks on a diagonal instead - which not