Marshall Insulation

This company came out to my house to add insulation years ago and I just found out today they lied and did not use the proper insulation. They said they were putting in fiberglass and they did cellulose instead. Don’t trust this company.

I’ve had to use this company twice for warranty work through my home builder. This company is atrocious to deal with! Marshalls, if you’re reading this I’m sure you don’t know what atrocious means… it means you guys are horrible at customer service and lack any intelligence in reading your work orders. I will only be using this company per my builder for warranty work. But I will never, EVER, recommend or use them for anything else. These people could mess up breathing if it weren’t involuntary. Work order was sent in and plainly stated to bring an IR scanner to check for hotspots, as THEY’VE already had to replace missing insulation in part of the house before. They show up without the scanner, then ask us to put holes in all of the concerned walls to prove that there is or isn’t insula

I have had 3 appointments set up with Marshall Insulation to come fix an insulation issue in my bathroom. They have not shown up 3 weeks in a row! No call, no nothing. No explanation and my bathroom is not useable until they come finish the job. How much longer is it going to take?? How much more time am I going to have to waste waiting around for a company that doesn’t show up?? I do not recommend them if you want anything done in a timely manner! Worst!

If you like to wait for contractors to show up all day without communicating to the customer at all, this is your business. This company has not showed up 3 times after scheduling times to do the work and then showed up unannounced wanting to do the work but we we’re leaving out of town. Plan on taking a lot of time off work if you’re planning to use them. Obviously the customer is not a priority to the company, horrible company not sure why anyone would recommend this company. Thanks for wasting my time off work.

Really great experience for me as a homeowner to deal with. Received great advice from Monte who came over, inspected and listened to my needs. I found the bid to be fair and had the work completed by a excellent installer. I would use them again!