Martel HVAC

Tim Martel installed our complete central A/C system over 20 years ago. It’s been amazing and largely service free. It was finally time to replace it so we called Tim. He simplified all of the different replacement options that we were grappling with and helped us arrive at a perfect solution. Simultaneously we had him install an April Air whole house humidifier. The crew, led by Brian, did an amazing job, even with over a foot of snow on the ground. The new system is perfect, the humidifier is a game changer and the Ecobee thermostat is incredible. Very customizable and maintains the house at a perfect temperature and humidity. Thanks so much Tim!

Out hot water stopped a company came and spent 10min to say we need a new unit when our unit is only 6yrs old. We called Martel they sent a servicemen named Luke. He checked everything and said the piping needed to be replaced. He fixed it for under $500 and was so professional

We used Martel through a service provider Our furnace kept just randomly shutting down several times a week. They sent three different people three different times including the service manager (who came on the last visit). Each time, they couldn’t figure out what was wrong. The service manager just kept harping on the fact that the furnace was old. Unfortunately, it just seemed that none of them knew what they were doing, and there definitely wasn’t any communication between them. Their ultimate diagnosis? The furnace is too old, it’s too difficult to find parts for it, so the whole furnace needs to be replaced. That would run us about $15,000 to $20,000 We demanded a second opinion, and the service provider agreed We had a local master plumber come out, who’s been in business for deca

Had Martel flush my tankless water heater. It was working just fine. Afterwards they said I needed new flanges and the cost for the work was almost $900! What a scam. I believe it did not need that service or they broke it during the service. Will not be using this company again.

I have an older Furnace and AC. Martel team is fantastic. They get you scheduled quickly, techs are polite and willing to explain things to you in a language you can understand. We also use them for plumbing and electric. If cheaper is your priority maybe it’s not Martel. If you want responsive service, Speed to action and high quality - it’s Martel