Master Plumbing & Mechanical, Inc.

We had a sewer back up which was cleared by another company on an emergency basis. However, that company told us we had an issue that would require replacement of sewer pipes located under the finished basement concrete floor. We needed a second opinion to verify if the estimated $9,000 work was really needed. Master Plumbing was able to schedule us within a few days and verified the appointment the day before. The plumber (Billy) arrived promptly, was very professional and respectful, asked all the appropriate questions, and then proceeded to set up his equipment while protecting all surrounding surfaces. The camera images were very clear and he explained exactly what he saw on the monitor as he moved the camera along the pipes. He then gave us the thumb drive that he used to reco

TO BE AVOIDED - unfortunately this company does not stand by their work. They sent an inexperienced tech to do a basic sink installation in my kitchen, at an extremely high hourly rate, and it started leaking shortly afterwards. When contacted about it, they were indignant and refused to look out it without a large service charge. This is the second issue we've had with them; they refuse to take any responsibility and are frankly a little aggressive. I wouldn't want them in my home at this point even if they were willing to attempt to repair their shoddy work.

At the recommendation of both my home inspector and grill installer, I sought to have my gas lines inspected to ensure that everything was connected in a safe, professional manner, and I saw that Master Plumbing was highly rated on Washington Consumer Checkbook. This morning, Fred came to my home to provide both a visual inspection of the gas lines as well as official tests for gas leaks, and he confirmed that the gas lines were running safely and properly all around my home -- including the lines to the heating system, water heater, dryer, and new gas grill. Subsequently, he confirmed that these inspections will not need to be repeated on a yearly basis, but only if and when there is evidence of a possible leak. Fred really stands out for his professional demeanor, his clear, simple ex

I am very pleased with all the work rendered by this company! Whenever I have a plumbing issue I know I can count on Master Plumbing and Mechanical to be there for me. They answer my questions respectfully and do fine and reliable work. They are a terrific company to trust with your plumbing needs that you may encounter!

Master Plumbing & Mechanical sent Technician Billy to replace several corroded unions, pipe sections and a failed water pressure regulator valve serving our input water system and water meter. Billy is an OUTSTANDING plumber and a really good communicator. He evaluated how our Water system was functioning and found a serious over pressure coming the pressure regulator— and explained the needed repairs to correct the problem. He did a fabulous job in implementing the required repairs. When that problem was fixed , he also replaced the water filters in our three stage , whole house water filtering system-. Another job very well done. We love Master Plumbing & Mechanical and their superb Technician, Billy! We highly recommend this company to make any plumbing repairs you need! Pete Bracken