Master Plumbing

Kyle at Master Plumbing is fantastic. He was sent out today to do the final part of a water repair incident caught two months ago also by Master Plumbing. Not only was Kyle prompt and on time, he gave me a heads up when he was on the way. I asked for a little extra to be done while he was here (replacing a shark bite fitting another company installed) and without hesitation he made a trip to the store and got the exact pieces i was needing. The work he did was spot on. Both my water heater and softener have been reinstalled on the platform they originally were on. With the leak, I ended up buying a new water softener and Kyle helped transfer some of the top layer of salt to the new unit from the old one until i can pick up more salt. He did a great job also securing the drain lines

Beacon Plumbing was suppose to be here this morning between 8-10am. Never showed. When I called, they had an emergency and would come by this afternoon (no concern for my time). I said forget it and called Master Plumbing. They came a few hours later and did exceptional work in a very reasonable amount of time. I thought I was going to have to buy a new toilet but they got it working as if brand new. Saved me money and I feel so much better about the whole day. 🙏🏼

Kyle V came to our Boise rental to check out a leaking water heater. He called me with the issue, gave me my options, and quickly completed the work I chose to have done. My tenant was pleased with Kyle's work ethic and his professionalism. I would definitely call Master Plumber again!

Jim helped us with several issues as we moved into our new-to-us aging home. He was knowledgeable and went the extra mile by explaining how to monitor a water heater’s expansion tank, explaining where to use different types of caulk, and the merits of tub fixture versus diverter replacement. Master Plumbing’s prices beat the competition, and Jim was great to work with. I’ll be requesting him whenever we have another plumbing need.

My experience was really good. Everyone was very nice and helpful setting up the meeting. The installer Kyle was excellent and explained everything he was doing. He did a great job. I was shocked at the price but I guess that’s the way it is now when you have someone else do the work for you.