Mat-Su Mechanical Inc

My old boiler needed to be replaced and after two terrible encounters with Knik Heating I was in need of a new company. I stumbled across Mat-Su Mechanical it was a game-changer. The technicians were not just professional but also incredibly friendly, making the installation a painless breeze. The work they did was outstanding and absolutely worth the investment. Their customer support was top-notch. I'd like to give a special shout-out to Dallas, who patiently explained plumbing intricacies for me to understand how it all worked. They also managed to redesign my hot water system for greater efficiency. I wholeheartedly recommend this company for their exceptional service and a team that genuinely cares about their customers.

Highly recommended! Answered our call on Friday night at 10:30pm and came out within a half hour (called 3 other companies with 24/7 service - 1 answered, but the service tech on call wasn't available the other two wanted to come out the next day or Mon). With heat out for hours on a cold night we were getting concerned, but Matsu Mechanical came through and were AMAZING. Kristi is very knowledgeable, professional, and shared helpful info to troubleshoot even before coming out. Can't say enough good things. They'll have our business forever. Thanks again for great service! So glad you're in the Valley. 🤍

Had a boiler problem in Anchorage outside of Mat-Su territory. Kevin didn't care and jumped right in to help. Knew my boiler system and helped diagnose over the phone. Made a special trip to the shop to get the part I needed on Saturday. Would you them again if they serviced Anchorage.

From the front office to the service call I had a great experience with Mat su mechanical. Dante serviced and walked me through my hot water and heating systems and took the time to explain the maintenance schedule and what to pay attention to. Dante was on time, came prepared with all the right items even though they can be hard to get and really went the extra mile. He also figured out how to reset the controller so the humidifier actually works. He's only been gone an hour and the house is more comfortable. Thank you Dante! I wanted to add that my mom had struggled to find a good contractor so big thanks to Mat Su who seems to spot issues and improve our relatively new system so it will be safe and long lasting. It is such a relief knowing this company has our back and is incredibly kin

Dante and Kyle took excellent care of us even going the extra mile to get our heat and hot water up and running again. To say they went above and beyond is an understatement. I am beyond grateful for their outside-the-box problem solving abilities and excellent customer service. They were even friendly with my dogs who enjoyed their scratches. I highly recommend this company. You won't get better service or people anywhere else. Thank you so much!