Matheson Heating Air Plumbing

This experience could've been bad, but Mattheson made it seamless! My heat went out on a Sunday afternoon. Scheduled an appointment to have my furnace repaired. A gentleman put on some show guards and took a look, and advised me that it was one of my heating coils that went bad. He gave me en estimate to replace it, but wanted a second option. He did recommend a person come out and give me a quote on a new furnace. Rich came out and asked me a few questions like square footage, thermostat, etc. He then gave me a proposal with 4 options. He advised me of the pros and cons of each option. For me there were two options that wouldn't be compatible with my Nest Learning Thermostat Gen 4. He also compared the options with what I had currently. He was very friendly and knowledgeable as well as

We recently had Matheson Heating, Air and Plumbing replace our furnace, A/C, and water heater, and we couldn’t be happier with the experience. Kevin, Troy, and their team—Dakota, Dominick, Camden, and Mike M.—were outstanding. They completed the entire job in just one day and left our home neat and tidy, as clean as when they arrived. We also had Matheson return on a separate day to replace our water softener and sump pump, and to repair a leak at the T‑connection of an existing water line. Dakota and Dominick handled this second project, completing the work with the same professionalism, efficiency, and attention to detail we experienced the first time. Their craftsmanship and care for our home were once again exceptional. We are extremely satisfied with Matheson Heating, Air and Plumbi

Called Matheson this morning because my furnace went out, had a tech here by 3pm ( awesome! ). Norbert was the most pleasant tech I’ve dealt with in decades! He is friendly and very polite. After I get my new furnace installed, I will request Norbert for my routine maintenance every time. ** UPDATE ** Had my new system installed( furnace, A/C and a water heater), could not ask for better experience!!! The gentleman that did the install are top tier techs. Dakota, Jack, and Matt were very professional , polite and explained everything as the install progressed. Matt even entertained my dog for a short time while filling out paperwork. Had Dominik and Jack out the following day for a very minor adjustment . Again, very professional and a pleasure to talk to! Special thank you

Devin Patrick was very, very good. One of the best experiences I've had with any service person and I'm 59 years old. He was informative. He spoke to me with respect and gave me a very good information that I could understand. He was patient and he answered my questions and he addressed all of my concerns. Give that guy a raise. Find a way to duplicate him. Thank you for sending him and thank you for the service.

We got the annual service membership after having Matheson install a new furnace for us last year. Matheson’s front office was very friendly and gave us a reminder call to schedule our fall check up before our membership expired. Service by Gavin was timely (able to come earlier with a break in his schedule). In the maintenance check he found a drain o-ring was under sized and starting to show small signs of a leak. He got the part and came back in the next few days to fix it. Gavin was friendly, informative, and knowledgeable. Answering any questions that we had in a pleasant manner. Gavin genuinely wanted to help us out however he could. Overall our experience was very good and always has been with Matheson over the last 25 years. Great that we have a local business that we can