Mathis Heating & Cooling

Needed to have a couple of 12”x18” panels of sheet metal cut in half. I’d purchased them a year ago from the local Ace and went back there to see if they’d be able to do it. Ace didn’t have the proper tools for the job, and suggested I contact Mathis Heating & Cooling. Phoned Mathis and spoke with Travis who said he wasn’t certain they could do what I needed, but that the owner, Mr. Mathis, was on another call. Travis offered to call me back with an answer, however, I was close by and told him I’d just make my way there if it was okay. Upon arrival, I was greeted at the door by a big, beautiful, friendly puppy named Sage (don’t remember her breed). After rubbing and talking to Sage a bit, Travis walked me to an office where Mr. Mathis sat with another gentleman. I introduced myself and e

Excellent service from Mathis’s technician. He found the issue quickly, replaced the part at a fair price and then went the extra mile and did a health check in our system and found low on Freon. We are very satisfied.

Wonderful company, Have used them for several years. Last week our old central air went completely out. They told us it would be a week for a new one. Got it here and installed in two days. Friendly, helpful, just good people. Price was a lot less than we expected as well. I could not imagine using anyone else.

They are not to be trusted. They padded my churches bill by over $1000. They checked system said it was 8lbs low. Said its a leak. Performed a leak chec and said it was in coils. The guy told me it holds 10lbs of freon @$82 lb. They sent me an estimate for $3300. No breakdown whatsoever only the final price. I told them I needed a breakdown of parts and labor etc. 2 weeks later they give me sorta breakdown that math didn't even add up. They were charging $1382 for freon that should be $820 which 500 over. Then even after adding all parts$1000 labor $400 freon $1382 and $100 for brazing parts. It added to $2900 still estimate for $3300. I texted and emailed asking why the extra 500 for freon and $400 unaccounted for and $100 miscellaneous. Never got a response got 2 other estimates for $21

This review is based on one interaction/experience with the company. We have just recently purchased the house and in mid July the cooling would not go down past 78 degrees. Our regular HVAC company would not be able to come out for another 3 days so we gave it a shot and contacted Mathis Heating and Cooling (Conway, AR). They were not busy and came out right away (which seemed somewhat alarming but I went with it against my instinct). I was not home and my wife dealt with the technician. According to the Mathis, our unit was leaking R22, had a leak in the coils and capacitor was out. The tech refilled 4 pounds of R22, rewired the system and replaced capacitor. At the end of the visit I was presented with $430 bill and the news that I need to replace my coils ($2k~$3k). Three days after t