Mattex Heating, Cooling, Plumbing, Drain and Electrical

We requested Josh P. based on our experience with him when he came out for the initial assessment. He performed outlet and switches work and checked on a possible bathroom outlet problem w/an accompanying quote. Very friendly, professional, and knowledgeable experience as always. Highly recommend.

Just moved into a new home and started hearing popping noises coming from the water heater. After having it checked out, we found out the unit was 23 years old, so I decided it was best to replace it rather than risk a failure. James was incredibly helpful throughout the process. He explained everything clearly, made the replacement easy, and answered all of my questions. The experience was smooth enough that I even signed up for their membership plan. Overall, a great experience and I really appreciated the professionalism and honesty.

Alex was great! He was very polite, professional and didn’t mind me watching and asking questions while he worked. This is the first time I have worked with MATTEX. And they came through assisting me with my emergency. They were all very helpful and updated me throughout the day when they would arrive. I would highly recommend them.

This review is not for actual service (I’m still getting estimates for the project), just for the customer service experience in my interaction with the Mattex representative who did the estimate, Brad Ladage. He was personable and professional and clear in communicating the benefits of selecting Mattex for our project. I still have to get three more quotes but Mattex has set the bar for now.

Can't thank this entire team enough. Our furnace went out when it was -17 out yesterday, and I had not a clue who to call and I'm thankful that the previous home owners had a Mattex magnet on our old furnace, so that's where I started with a phone call. (Marketing promo matters!) No research on best options in the area, no idea knowing what kind of service we would get, just a gal in a hurry to find someone to get this up and working with kiddos in the home. When I called, I got connected to Hillary immediately- she was so kind, and patient. She assured me that she would have someone to us as soon as possible, and she delivered. Marco showed up 30 minutes after I called. He assessed the situation promptly, gave us an idea of what repairs and gave gentle suggestions. He called Drew to come