Menser Inc

Menser Inc is professional and always on time. Every time I call them, they make a quick appointment to send a technician to help you with any problems. They also gave me a free estimate on a new furnace. Three different estimates from them. We ordered the new furnace with Menser Inc. It came in within one week of ordering it. On March 16, 2022, they came to install a new furnace, installed a new thermostat, and did a lovely job. ''They gave me heat again''. AWESOME JOB AGAIN.

I had a decent experience with Menser’s with a fairly straightforward issue once before, so I called them about a leak from my indirect water heater tank. They responded quickly, and a tech came out, took a picture, and left — no work done. Later, I got a quote for over $5,000 and a $185 bill for the five-minute visit. It seemed higher than I expected, and I didn’t expect a bill for an estimate. I got a second estimate of $3,475 for the same job, same tank, same scope, etc. (with no charge for the visit). Out of courtesy, I called Menser to let them know I was going with another plumber. When asked why, I said their price was much higher. I also asked about the $185 charge to get an estimate. The woman seemed concerned about the high estimate and the charge for it and said she’d speak with

During the coldest days of January, my furnace decided to stop working. I needed specific parts to fix it and I could not find them. I called Mensers' and explained my situation. They did not have the parts I needed on hand. However, Joan worked diligently until she found what I needed. Thank you Joan!! Kudos to Joan and the menser team!!

Menser Inc. did a great job installing 2 new heating oil tanks for me. Didn't have much room to get down in basement. But all worked out quite well. Thanks to the whole crew. Joan included. I like the out come and no leaks.

worst company I have ever dealt with in county, they inexperienced kids out to your home with a telephone. stands around for 8 hours till a real tech comes who fixes the issue in 30 mins. Then I get a full day rate bill for inexperienced boy who jsut sat there. They only do enough to get out of your house asap.