Merry Maids of Boston

AVOID this service. We paid almost $300 for a 3-bedroom, 1-bathroom cleaning, and the results were terrible. The floors, kitchen surfaces, mirrors, radiators, and bathroom were left virtually untouched (see photos). The issues started when the owner/manager called last minute to reschedule our original appointment. After the cleaning, we immediately reached out with calls, texts, and photos showing how poorly the job was done. Instead of taking responsibility, the owner made excuses and insisted on coming to the apartment to ‘inspect’ it. When he arrived, he became defensive and even somewhat aggressive with me. I was alone at the apartment with my boyfriend on FaceTime, and he had to step in because of how the owner was speaking to me. We walked through the apartment and showed him mul

TRUST THE REVIEWS, $280 for 1 cleaner in a 2 bed/ 2 bath house, ridiculous. They ask you to rate how dirty your apartment is, then they arrive and tell you it's dirtier than they thought, and try to upcharge you, threatening to not be able to clean entire house given how dirty it is. They ask for no photos prior, give you no confirmation on when the cleaners will arrive, cost, and details on the cleaning. $

DO NOT BOOK. Booked a 2bd 2ba apartment move-out cleaning, but they did not complete basic cleaning of multiple surfaces (photos are post "cleaning"). Upon notifying the manager of these issues, I was asked to pay for an additional cleaning, and then subsequently threatened for complaining. Not only poorly operated and managed, but rude, unprofessional, and terrible customer service. You will regret booking this service, go with literally any other cleaning service.

I'm so glad I looked at the review's first. This sounds like a nightmare. And the response from them is that if we come in and as dirty than what we think it is we going to charge you more what kind of company is this? This is what I call a SHARK 🦈🦈🦈🦈. I CAN JUST IMAGINE HOW MUCH THEY CHARGE YOU TO DO A WHOLE HOUSE. 🤔🤔

This experience has been absurd. So the cleaners were 30 minutes late, and my plan was to leave while they were here so I made plans. They were 30 minutes late so I just called the office to see if they had any idea when they might arrive. The man who answered the phone completely lost it at me. He started yelling at me on the phone and screaming at me in my ear. Now, I’m sure he’ll completely deny this of course if he sees this and blame me just like he did in the phone when I called him out for doing this, but nothing I can do there. And then after they came, I turned on my disposal and heard these horrible clanging noises and explosion. I checked the disposal and they knocked a metal measuring shot glass into the disposal. This completely destroyed my disposal. I know I wasn’t the one