Metro Energy

I would like to thank everyone at Metro for having amazing staff across the board. From the service technician who services my furnace to the representative who came to educate me on replacing the tank. Today Metro came to replace an old oil tank that's probably at least 65 years old. A crew of three arrived and went straight to work removing the remaining oil and putting it into a temporary tank in my driveway. Then proceeded to cut the old steel tank into pieces and removed it. Longer story short they installed the new Roth tank and have my furnace up and running in less than 5 hours. The crew left my basement cleaner than it was before they arrived. There were instructions the crew asked me to do about calling Metro to make a temporary fuel delivery because there was only 20 gallons lef

I had my boiler serviced by Metro Energy, and the technician, John Martin, was excellent. He was professional, knowledgeable, and took the time to clearly explain what he was doing and answer my questions. The service was thorough, efficient, and left me feeling confident everything was running properly. It’s refreshing to have a technician who truly cares about doing the job right. Highly recommend Metro Energy and especially John Martin.

I spoke with Jessica this morning regarding a few circumstances I needed to take care of. She was helpful, patient ,kind, and informative. I highly recommend customer service and I am grateful for her consideration on my .

The technician came today to perform my yearly furnace maintenance. He did an excellent job. Additionally, he let me know about issues with the furnace that I needed to address. He took the time to answer all my questions and concerns. I'm a long time customer, very happy with their services.

I will be receiving my first delivery today, and wanted to setup an account online, so I called because I did not know my account number. Your customer service rep, Debbie was superb! In addition to providing me with the number, she volunteered to walk me through the enrollment process. Debbie patiently walked me through each step, providing detailed and precise instruction, and was a pleasure to work with.