Metro Mechanical Corp

If I could give them more than five stars I would. The most positive, professional, responsive company I have dealt with in a very long time. Tim immediately got a tech out to my house and he, George, was friendly, professional, thorough, competent, and efficient. They simultaneously coordinated an inspector so we woldn't be without heat over the weekend (and perhaps through a week long holiday). To top it all off, Tim called later to see if everything was OK. Absolutely amazing experience - HIGHLY recommend Metro and wouldn't even consider calling anyone else after this fantastic experience.

A friend recommended I call after having one AC repair place tell me I needed to replace my whole unit, which would have cost me $6400. Turns out all I needed was the thermostat reset, somehow it reset. The office staff and technician were amazing! So helpful and great attitudes plus they save me money over $6000!

Metro’s office staff and technicians are and were complete professionals when installing our hot water heaters over the years and our standby generator. The work was thorough, and the work area was left neat when the job was completed. The technicians were knowledgeable and did not appear to mind answering questions while doing their work. The office personnel are equally as impressive, knowledgeable and patient while answering questions or scheduling service appointments.

We had a gas line leak that needed immediate attention. Cheryl was extremely helpful. She got a technician on site in less than two hours! Jason did a phenomenal job assessing the leak. He was clear, informative and reassuring. Metro was professional throughout the entire process. I wish there were more service businesses like this one!

Very responsive. Quick appts. Tech very thorough and professional. They were recommended by someone I met from another business. We were discussing my issue's I was having with Russell's heating and Air after being a customer of Russell's for so long was shocked how their integrity has gone away. Metro Mech is now my service contract and I'm warning EVERYONE to beware of the change in Russell's business practices and to stay away and get2d opinions if a tech tries to tell you there's an expensive issue with your system. I tried posting my negative review on their page via Google but would not allow me to post so it's added here. Feel free to contact me and I'll send you docs and events that took place from Dec14-28th. They lost a loyal customer!